Yes. You’ll be paired with a Design Consultant. This individual oversees design decisions and logistics, so your project stays personal and seamless.

Yes. We send samples of your selected wood, finish, and texture, often in multiple variations, so you can evaluate them in natural light and in context. 

Standard lead time is 8–12 weeks from signed approval. If you’re working with tight deadlines, our Curated Colors selection offers expedited options with 8-week fulfillment.

We do not directly install but work closely with vetted professionals across the country. We provide installation guidelines and can also provide support on layout plans, and technical support to your contractor. Carlisle adheres to the National Wood Flooring Association’s installation guidelines, ensuring every floor meets the highest industry standards.

Yes. We coordinate export documentation and packaging for global shipping. Our team supports international clients with samples, specs, and virtual consultations.

Yes. Whether for a single residence or multi-phase project, Carlisle integrates seamlessly into professional workflows.

Access our professionals resource center for installation specs, helpful links, and other digital assets. 

Yes. From concept to completion, your Carlisle team provides ongoing support. We act as both creative partner and technical advisor.

We stay with you. From care questions to future additions, Carlisle offers continued support and product stewardship. Your floor is just the beginning of our relationship. 

Reach out to schedule a design consultation. We’ll learn about your space, vision, and timeline, and begin guiding you through wood selection, customization, and sampling.